The Council is committed to continuous improvement in the delivery of its services and functions and in helping to achieve its vision, values and corporate priorities.
We plan and measure our performance through:
Corporate Improvement Planning
View our Corporate Improvement Plans and Objectives
Financial Objectives
View our Financial Performance
Complaints Handling
The Council is required to publish complaints data on a 6-monthly and annual basis. All complaints are progressed in accordance with the new procedures, ensuring that the handling of complaints will be in line with statutory requirements established by the Public Services Ombudsman Act (NI) 2016.
2024 Reports
1 April 2024 to 30 September 2024